“Susan is an incredible resource in developing digital communications strategy. I worked with her on a number of initiatives and, in particular her work in developing a 360-degree approach to social media for Brooklyn Public Library was invaluable. She was able to interact with several departments across the Library and translate the challenges and opportunities for social media into simple and actionable steps. Her work was thorough and easy to understand, especially among the different departments looking to use social media to expand customer acquisition and engagement. Susan is a joy to work with and brings a wealth of experience to the table. I highly recommend her.”

Jason Carey, Assistant Vice President, Communications & Marketing, Brooklyn College

“I highly valued Susan’s work in developing and implementing a top-notch strategy for expanding EMCF’s digital communications footprint, including helping us establish a strong social media presence.”

Albert Chung, Director of Communications, The Edna McConnell Clark Foundation

“Susan was an integral part of several strategic digital initiatives at the New York Public Library. Out-of-the box thinking and in- depth marketing knowledge made her an excellent leader of the social media team.  She worked well across the organization, engaging participation as needed. Susan would make an excellent addition to any team she is part of or manages.“

Vincent Perfetti, Chief of Staff, Dow Jones

“Susan put the New York Public Library on the social media map as far as I’m concerned. She deployed clever strategy along with a real knowledge of how to use top-quality content to create a large, and varied audience for NYPL’s programs. And she’s a good listener besides.“

Tom Watson, President, CauseWired